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Sickness absence comes with fixed deadlines, and missing them costs money.
At the same time, absence is the most sensitive file you have, with medical data that HR is not even allowed to see.
So the Sickness Absence Administrator never touches the content. It monitors the admin steps and deadlines, and reports what needs to happen.
What it does, step by step
- Register the sick reportDate and who reported it, without recording any medical details.
- Calculate the deadlinesThe steps required by the Gatekeeper Improvement Act (Wet verbetering poortwachter), counted from the first day of sickness.
- Announce actionsWho needs to do what and when: the manager, HR or the occupational health service.
- Monitor documentsIs the action plan in place, is the review recorded, has the occupational health service been involved.
- Escalate before a deadline is missedWell before the date, not after it.
Works with these systems
- AFAS
- Databases
- APIs
Is your system not listed? We can connect any system, even if there is no standard integration. View all integrations.
What runs automatically and what does not
You stay in control.
Not every decision should be made automatically. For each workflow, we set out:
- What can happen automatically.
- What is put forward for approval first.
- When a person is brought in.
- What information is stored.
- How actions are logged.
Is this a fit for your organisation?
A good fit if
- Organisations large enough to have ongoing sickness absence.
- Businesses without their own absence specialist.
- Situations where Gatekeeper Act deadlines are sometimes missed.
Less of a fit if
- Anything to do with the medical situation: that is reserved for the company doctor.
- The conversation with the employee.
What it can deliver
- Deadlines that are met because they are announced in time.
- A complete file with no medical data in the wrong place.
- Less admin pressure on the manager.
Directions, not promises. As soon as there is evidence from a client project, it will appear here as a substantiated result.
Frequently asked questions
Can AI be used in sickness absence management?
For the admin side, yes. For the medical side, no. Medical data may only sit with the company doctor and the occupational health service, not with HR, and so not in a system that serves HR. This AI employee only records that someone is ill and which step is due when.
Which deadlines does it monitor exactly?
The fixed milestones of the Gatekeeper Improvement Act, such as the problem analysis, the action plan, its updates and the reviews. Which steps sit with whom in your organisation, we record during setup.
What happens if a deadline is about to be missed?
A signal goes to the person responsible well in advance, and to HR if nothing happens after that. The goal is to prevent, not to note it afterwards.
How do you make sure no medical information gets recorded anyway?
By not offering the fields where it could end up, and by not storing free text around sick reports. That is a design choice, not something we leave to users.
How to put this to work
- 1A short callTogether we look at your process and your systems, and whether this task is the best place to start.
- 2Set up on your rulesIntegrations with your own systems, and agreeing what may run automatically and what a person approves.
- 3Measure and adjustFirst alongside your team, only then on its own. We look at what it delivers and adjust.