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AI in HR: less admin, more time for people

HR is about people, but much of the day goes on admin: the same questions about leave and policies, chasing onboarding tasks, checking leave requests against staffing levels and tracking sickness absence deadlines.

See the 7 AI employeesAll AI employees
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7 AI employees for HR

An AI employee for HR takes over that work in your own HR system and in Teams. It works with fixed rules and fixed deadlines and stays away from the substance: assessments, medical matters, conflicts and the conversation itself stay with HR.

  • Maaike · CV Assistant

    HR · Example application

    The AI CV Screener

    Summarises applications, checks them against agreed criteria and prepares the interview.

    Connects toMicrosoft 365OutlookTeamsSharePoint

  • Lotte · Onboarding Assistant

    HR · Custom implementation

    Automate employee onboarding with AI

    Handles the admin around a new hire and makes sure everything is ready on their first day.

    Connects toAFASMicrosoft 365TeamsOutlook

  • Erik · HR Helpdesk

    HR · Custom implementation

    Answer HR questions automatically with AI

    Answers recurring employee questions from your own policies and passes the rest to HR.

    Connects toAFASTeamsSharePointMicrosoft 365

  • Monique · Sickness Absence Administrator

    HR · Example application

    Automate sickness absence admin with AI

    Keeps track of the admin steps around sick leave and monitors the deadlines of the Dutch Gatekeeper Improvement Act.

    Connects toAFASOutlookTeamsDatabases

  • Thijs · Leave Request Handler

    HR · Example application

    Automate leave request handling with AI

    Processes leave requests, checks them against balance and staffing levels and passes on the clashes.

    Connects toAFASMicrosoft 365TeamsDatabases

  • Ilse · Payroll Assistant

    HR · Example application

    Automate payroll changes with AI

    Gathers the month's payroll changes, prepares them in your payroll software and flags what is missing.

    Connects toLoketNmbrsAFASTeams

  • Sara · Recruitment Assistant

    HR · Example application

    AI recruiter: follow up and schedule candidates

    Follows up candidates, schedules interviews, answers questions and keeps your ATS up to date. People make the selection.

    Connects toRecruiteeTeamtailorOutlookTeams

Also relevant for HR

These AI employees sit with another department, but touch the same work.

What can AI in HR take over, and what not?

AI in HR mainly takes over the admin: answering questions about leave and policies, processing leave requests, preparing onboarding and passing on payroll changes. Decisions about people stay with people. That is not just decent, it is sensible too, because AI for recruiting and assessing staff falls under the strictest rules of the EU AI Act.

What does that mean for an HR team of five? The HR helpdesk answers the questions that come back every week, such as "how many days of leave do I have left?" or "how do I claim my travel expenses?". The answer comes from your own policies, with the source attached. For a new colleague, the onboarding assistant sets out tasks for HR, IT and facilities and tracks progress until the first working day. To see how an assistant works that only answers when it finds the source, look at an AI assistant that pre-fills a form from the collective agreement.

What stays with HR? Conversations about performance, sickness absence and leaving. The choice of who you hire. And every question with emotion in it, because a chatbot shouldn't be the one delivering bad news.

AI that selects candidates or assesses employees is a high-risk AI system under Annex III, point 4, of the EU AI Act. The requirements apply from 2 December 2027. What that means for your rules is covered in EU AI Act and GDPR: what to sort out. How an AI colleague works that only prepares is explained in what an AI employee is. Which questions and forms come back every week in your team is what we work out in the AI Opportunity Audit.

Task by task

This is the starting point for each task. Exactly where the line sits for your team, we agree together during setup.

  • The AI CV ScreenerMaaike · AI employee CV Assistant

    Runs automaticallySummarises applications and checks them against job requirements set in advance, with the reasoning for each criterion.

    A person decidesThe assessment and the choice. Candidates are not rejected automatically.

  • Automate employee onboarding with AILotte · AI employee Onboarding Assistant

    Runs automaticallySets tasks for HR, IT and facilities, collects documents and tracks progress up to the first working day.

    A person decidesSending the employment contract, and the actual onboarding by colleagues.

  • Answer HR questions automatically with AIErik · AI employee HR Helpdesk

    Runs automaticallyAnswers recurring staff questions from your own policies, with the source attached.

    A person decidesQuestions about absence, conflicts and personal situations. Questions about someone's own file only after verification.

  • Automate sickness absence admin with AIMonique · AI employee Sickness Absence Administrator

    Runs automaticallyCalculates the deadlines under the Dutch Gatekeeper Improvement Act and announces actions in good time.

    A person decidesAnything to do with the medical situation, and the conversation with the employee.

  • Automate leave request handling with AIThijs · AI employee Leave Request Handler

    Runs automaticallyChecks requests against balances and staffing levels and approves what meets all your rules.

    A person decidesRequests that clash. Who gets priority is decided by the line manager.

  • Automate payroll changes with AIIlse · AI employee Payroll Assistant

    Runs automaticallyGathers payroll changes, checks them for completeness and prepares them in Loket, Nmbrs or AFAS.

    A person decidesApproval before payroll is run, and advice on payroll tax or collective agreements.

  • AI recruiter: follow up and schedule candidatesSara · AI employee Recruitment Assistant

    Runs automaticallyFollows up candidates, schedules interviews, answers questions about the process and updates the ATS.

    A person decidesAssessing and selecting. It rejects no one.

You stay in control.

Not every decision should be made automatically. For each workflow, we set out:

  • What can happen automatically.
  • What is put forward for approval first.
  • When a person is brought in.
  • What information is stored.
  • How actions are logged.
Integrations

The AI employees on this page work with these packages, among others. Is your system not listed? We can connect any system, even if there is no standard integration.

Frequently asked questions

Which HR processes can you automate with AI?

The processes with fixed rules and deadlines: answering staff questions from your own policies, coordinating onboarding across departments, checking leave requests against balances and staffing, tracking sickness absence deadlines, gathering and preparing payroll changes, summarising applications against agreed job requirements, and following up candidates and scheduling interviews.

Which HR tasks should you tackle first with AI?

Start with work that comes back often and carries little risk: the HR helpdesk, leave requests and onboarding. That is where you quickly see whether it works. Recruitment and assessment come later, and then only with a person who takes every decision.

Can you use AI in recruitment and selection?

Assessment by AI is classed as high risk under the EU AI Act. That is why the CV Assistant is a sorting aid, not a decision-maker: it summarises and explains each criterion, and a recruiter decides. The Recruitment Assistant schedules and informs, but does not assess. Candidates are not rejected automatically. That is set out in Annex III, point 4, of the EU AI Act; the requirements apply from 2 December 2027. More in EU AI Act and GDPR: what to sort out.

How does an AI employee handle sensitive HR data?

With restraint. Questions about someone's own file only go ahead after verification, and only for data that person is entitled to see anyway. For sickness absence it records no medical data: only that someone is ill and which step is due when. What is stored and for how long is agreed per implementation.

Does this work with AFAS and Teams?

Yes. Changes, balances and records stay in your HR or payroll system, such as AFAS, Loket or Nmbrs. Staff ask their questions in Teams, where they already work.

Does an AI employee approve leave itself?

Only requests that meet all your rules: enough balance, no staffing problem and within the request period. If two requests clash, both go to the line manager with the overview attached. Who gets priority is a judgement about people.

Guides and services

Outsource your bookkeeping or payroll administration?An accounting firm, a payroll bureau, or keeping it in-house with an AI employee for the gathering work.Staff shortage: how do you cover the work without hiring more people?Hiring, outsourcing, a virtual assistant or an AI employee: what suits which kind of work.AI in recruitment and for staffing agenciesCVs, follow-up, rosters and timesheets, with the recruiter decidingAI for accountantsDocuments, proposed entries and checks across client administrationsAI Opportunity AuditKnow where the opportunity is before anything gets builtWhat does an AI employee cost?What drives the price, with an estimate for your situationAI implementationThe foundation first, then the first process, then expandAI automationWhat we automate, and where a person keeps deciding
How to put this to work

  1. 1A 30-minute callTogether we look at your process and your systems, and which task is the best place to start.
  2. 2Set up on your rulesIntegrations with your own systems, and agreeing what may run automatically and what a person approves.
  3. 3Measure and adjustFirst alongside your team, only then on its own. We look at what it delivers and adjust.
What does an AI employee cost?Explore the opportunity first

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