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AI EMPLOYEESLOGISTICS

Logistics automation with AI: see deviations sooner

In logistics, a problem usually only surfaces when it is already too late. The customer calls about a delay, the invoice does not match the delivery, an item is out of stock or a shipment is held up by one missing document.

See the 4 AI employeesAll AI employees
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4 AI employees for logistics

An AI employee for logistics puts the schedule, orders, delivery notes and documents side by side and flags the difference while you can still act on it. Ordering, customs declarations and the conversation with the supplier stay with your team.

  • Mark · Delivery Status Assistant

    Logistics · Custom implementation

    Automate delivery status updates with AI

    Keeps in touch with drivers about the status of their routes and reports delays before the customer calls.

    Connects toWhatsAppTeamsDatabasesAPIs

  • Naomi · Delivery Discrepancy Monitor

    Logistics · Custom implementation

    Spot delivery discrepancies early with AI

    Compares what was ordered, confirmed and delivered, and reports the differences before they turn up on the invoice.

    Connects toExactAFASDatabasesOutlook

  • Gert · Stock Monitor

    Logistics · Custom implementation

    Automate inventory management with AI

    Looks at usage, lead times and open orders, and flags in time what needs reordering.

    Connects toExactAFASShopifyDatabases

  • Floor · Shipping Documents Handler

    Logistics · Example application

    Check shipping documents automatically with AI

    Collects and checks freight and customs documents, and flags what is missing before the shipment is fixed.

    Connects toOutlookSharePointDatabasesAPIs

Also relevant for logistics

These AI employees sit with another department, but touch the same work.

Task by task

This is the starting point for each task. Exactly where the line sits for your team, we agree together during setup.

  • Automate delivery status updates with AIMark · AI employee Delivery Status Assistant

    Runs automaticallyAsks drivers for a status update at set moments and passes deviations on to planning and customer service.

    A person decidesWhat the customer is told and from what delay onwards. If a driver does not respond, the planner gets a signal.

  • Spot delivery discrepancies early with AINaomi · AI employee Delivery Discrepancy Monitor

    Runs automaticallyPuts the order, order confirmation and delivery note side by side and reports differences to purchasing.

    A person decidesThe conversation with the supplier. Anything it cannot read reliably, it passes on.

  • Automate inventory management with AIGert · AI employee Stock Monitor

    Runs automaticallyTracks usage, lead times and open orders and prepares an order proposal.

    A person decidesReviewing the order proposal. Automatic ordering only for the items you choose.

  • Check shipping documents automatically with AIFloor · AI employee Shipping Documents Handler

    Runs automaticallyWorks out which documents each shipment needs, collects them and checks them for completeness.

    A person decidesThe declaration itself, which stays with your forwarder or customs agent. It fills in nothing it is not sure of.

You stay in control.

Not every decision should be made automatically. For each workflow, we set out:

  • What can happen automatically.
  • What is put forward for approval first.
  • When a person is brought in.
  • What information is stored.
  • How actions are logged.
Integrations

The AI employees on this page work with these packages, among others. Is your system not listed? We can connect any system, even if there is no standard integration.

Frequently asked questions

What can AI automate in logistics?

Mainly the signalling: asking drivers for a status update, comparing the order, order confirmation and delivery note, tracking usage and lead times for an order proposal, and checking which documents each shipment still needs. The decision on what happens next stays with planning, purchasing or your forwarder.

Does an AI employee reorder stock itself?

Only if you deliberately set it up that way. Most organisations start with an order proposal that a person reviews, then switch some items to automatic, such as low-cost parts from a regular supplier.

Does this work with our TMS or ERP?

Yes, through the API or a connection to the database. Trips, orders and stock come from the systems you already have. What the AI employee adds is the signal when reality deviates.

Can AI fill in customs and shipping documents?

We do not let it submit them on its own. It collects, checks for completeness and requests what is missing. The declaration itself stays with your forwarder or customs agent, because liability comes with it.

Is asking for trip status not just monitoring drivers?

That depends on the setup, and it is a conversation to have with your drivers beforehand. Our advice: ask about the status of the trip, not the person, and use it to keep planning and customer service informed.

Related services

AI Opportunity AuditKnow where the opportunity is before anything gets builtWhat does an AI employee cost?What drives the price, with an estimate for your situationAI implementationThe foundation first, then the first process, then expand
How to put this to work

  1. 1A short callTogether we look at your process and your systems, and which task is the best place to start.
  2. 2Set up on your rulesIntegrations with your own systems, and agreeing what may run automatically and what a person approves.
  3. 3Measure and adjustFirst alongside your team, only then on its own. We look at what it delivers and adjust.
What does an AI employee cost?Explore the opportunity first
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